Shipping policy

Thank you for choosing RootedBox. We are committed to delivering your order safely and on time.

Order Processing

Orders are processed within 1–3 business days after payment confirmation.
Orders placed on weekends or public holidays will be processed on the next business day.

Shipping Time

Within Pakistan: 3–7 business days
International Orders: 7–15 business days (depending on the destination)

Please note that delivery times are estimates and may vary due to courier services, customs clearance, or unforeseen circumstances.

Shipping Charges

Shipping charges are calculated at checkout based on your delivery location and order size. Promotional free shipping offers may apply to selected orders.

Order Tracking

Once your order has been shipped, you will receive a tracking number via email so you can monitor your shipment.

Incorrect Address

Please ensure your shipping address is accurate before placing your order. RootedBox is not responsible for delays or additional charges resulting from incorrect or incomplete addresses.

Damaged or Lost Packages

If your package arrives damaged or is lost during transit, please contact us within 48 hours of delivery (or the expected delivery date). We will work with the shipping carrier to resolve the issue.